Return & Refund

We would like you to be completely satisfied with your purchase. Your happiness is our highest priority. Regrettably, we cannot offer exchange or returns due to change of mind unless the product is faulty or defective.

If you feel you have received a faulty or defective product, please contact us at 647-888-5165 or email us at support@leappets.ca for further instructions.

*We are unable to assist with items that broken, missing items, and missing packages outside of the warranty policy time frame and without a photo of the broken items and/or package. Leap Pets™ is not liable for missing packages with confirmed delivery by courier.